Snav S.p.A. will process its Customers' personal data in respect of the provisions dictated by Legislative Decree n° 196 of 30 June 2003, relative to the "Personal Data Privacy Code”, in implementation in Italy of the European Directive on the subject, as well as in respect of the confidentiality obligations of the company’s own code of ethics.

Pursuant to art. 13 of Lgs. Decree 196/2003, SNAV S.p.A. must provide certain information regarding the use of personal data.

The personal data controller is SNAV S.p.A. with registered head office at
Stazione Marittima Molo Angioino
80133 Naples.

In particular, SNAV S.p.A. declares that data relative to Customers acquired through passenger booking and acceptance operations are for purposes linked to and/or for the performance of its activity and management of the relationships established with Customers, as well as for fulfilment of obligations pursuant to law, regulations, Community provisions, and instructions issued by legally authorised bodies and supervisory and control organs. The Customer always has the faculty of granting or refusing his/her consent to processing for commercial purposes, market research and the offer of services. However, for such purposes, SNAV S.p.A. may forward informational and/or advertising material also by e-mail.

Data processing for the above-specified purposes will be carried out mainly by automated means, and in such a manner as to guarantee security and confidentiality. The fulfilment of the company’s own obligations necessarily involves access on the part of operating and sales staff to the personal data collected from Customers. Only Customers’ personal data that are strictly needed for the establishment and continuance of the relationship are requested, therefore the possible refusal to grant conferment and processing of the same shall result in the objective impossibility for Snav S.p.A. to initiate and pursue the contractual obligations undertaken towards the same.

Pursuant to art. 7 of Lgs. Decree 196/2003, Customers have the right to obtain confirmation of the existence or inexistence of the said data and to know the content and origin of the same, and to verify accuracy or request completion or updating, or modification. They also have the right to request the data to be cancelled, transformed into an anonymous form, or blocked if processed in breach of the law, and also to oppose processing if legitimate reasons for such opposition exist.

Data relative to the payment of tickets purchased cannot be acquired or processed by SNAV S.p.A. in any way, since the transaction is managed by the server of the BANCA SELLA service in a protected and secure environment.
CALL CENTER 0814285555

every day from 9.00 to 20.00

close this window